Starting this Fall: New Service Communication Features

Updated Service Communications Improve Your Ability to Manage Your Accounts

The new system will allow you to better understand and plan the frequency of your services rather than long-term calendars, you will receive emails with 28-day and 48-hour service confirmations. In addition to email notifications, you will be able to use your MyStericycle.com account to stay informed and make changes to your service dates.

Key Changes to Service

28-Day Service Calendar
A 28-day calendar will be delivered every two weeks to provide more accurate service delivery dates. You can turn on service notifications to be notified of future services.

Automatic Sales Communication
Faster turn-around on new service requests. any new services requested will be automatically processed during service with the driver’s new handheld systems.

Schedule Notification Based On Frequency
For customers with a service frequency of less than every four weeks, we will send 2-day notifications confirming your service date. These notifications will allow us to provide more dependable service expectations.

Service Notifications
You can enable service notifications to be notified of future services.

Manifest
You can can sign up for notifications of a new available manifest. Once your service is complete an electronic copy of your manifest will be available on MyStericycle.com.

Enhancements In Service Communication

What changes are coming to your Stericycle account this year

New Labels Providing Secure Chain Of Custody

New Customer Portal

Improved Invoice
 

New Customer Account Numbers 

We are here along the way! Reach out to us at 866-783-7422 or at customer-relations@stericycle.com for help.