Stericycle Welcomes GreenServ Customers
Stericycle has acquired (GreenServ), a regionally-based medical waste disposal and secure information destruction company in the Southeast. We are excited to welcome GreenServ customers to the Stericycle family.
Stericycle is an industry-leading compliance company for healthcare organizations and commercial businesses of every size. You can learn more about Stericycle by visiting our website at www.stericycle.com.
Shred-it is an information security solution provided by Stericycle that helps healthcare organizations and commercial businesses shred confidential information and protect their trusted patient and customer relationships. You can learn more about Shred-it by visiting our website at www.shredit.com.
While you may notice some changes in the coming months, including the logos on driver uniforms and trucks, what won’t change is our shared commitments with GreenServ: to deliver great customer service and the best value, while helping to safeguard the environment.
We are committed to keeping you updated every step of the way through this transition. And, we look forward to earning and keeping your business as we work together to shape a healthier and safer world for everyone, everywhere, every day.
Please visit your GreenServ legacy portal to access training materials and service paperwork from prior to December 9th, 2024. Click here to visit the legacy portal.
For shipping papers, invoices, and Stericycle trainings after December 9th, 2024, please register on MyStericycle by clicking the 'Register Now' button below.
Whether you are a local medical office, a national healthcare system, or a commercial business, our commitment to you is to protect what matters. That’s our promise to you: to help protect the health and well-being of the people you serve, in the communities you operate, and in a safe, responsible, and sustainable way.
Our suite of essential services help our customers to correctly dispose of potentially harmful medical waste, shred confidential information, and protect their trusted patient and customer relationships.
Welcome Materials
-
Regulated Waste and Compliance Services
-
Secure Information Destruction Services
Getting Started
- Waste Acceptance Policy
- MyStericycle.com Overview Brochure
- MyStericycle.com Resource Guide
- MyStericycle Managing Payments and AutoPay
- How to Read Your Invoice
Posters
- Waste Disposal Guide Posters
- It's the Law Poster
- HazCom Standard Pictogram Poster
- RMW Packaging Guidelines
- Container Weight Safety Guidance
- Waste Generator Label Guide
Labels
- Safety Data Sheet Labels
- Customer Service Contact Label
Getting Started
- Welcome Kit
- Clean Desk Policy, Administrator Guide
- Document Management Policy, Administrator Guide
- Remote Work Policy, Administrator Guide
- Shred-it-All Policy, Administrator Guide
Policies
- Clean Desk Policy and Procedures
- Document Management Policy and Procedures
- Remote Work Policy and Procedures
- Shred-it-All Policy and Procedures
Posters
- Clean Desk Policy Poster
- Document Management Poster
- Remote Work Policy Poster
- Shred-it-All Policy Poster
- Security Awareness Poster
- What to Shred Poster
Getting Started
- Waste Acceptance Policy
- MyStericycle.com Overview Brochure
- MyStericycle.com Resource Guide
- MyStericycle Managing Payments and AutoPay
- How to Read Your Invoice
Posters
- Waste Disposal Guide Posters
- It's the Law Poster
- HazCom Standard Pictogram Poster
- RMW Packaging Guidelines
- Container Weight Safety Guidance
- Waste Generator Label Guide
Labels
- Safety Data Sheet Labels
- Customer Service Contact Label
Getting Started
- Welcome Kit
- Clean Desk Policy, Administrator Guide
- Document Management Policy, Administrator Guide
- Remote Work Policy, Administrator Guide
- Shred-it-All Policy, Administrator Guide
Policies
- Clean Desk Policy and Procedures
- Document Management Policy and Procedures
- Remote Work Policy and Procedures
- Shred-it-All Policy and Procedures
Posters
- Clean Desk Policy Poster
- Document Management Poster
- Remote Work Policy Poster
- Shred-it-All Policy Poster
- Security Awareness Poster
- What to Shred Poster
To support regulatory compliance, safe work environments, and operational efficiencies for Stericycle and our customers, it is important that our Waste Acceptance Policies are followed to ensure proper identification, classification, segregation, packaging, and labeling of applicable waste streams.
- Waste Acceptance Policy for Non-Incineration Services for Regulated Medical Waste and Sharps
- Waste Acceptance Policy for Incineration Services
- Waste Acceptance Policy for SharpsRx Pro Program
- Waste Acceptance Policy for Non-Hazardous Waste Pharmaceutical Services
- Waste Acceptance Policy for Hazardous Waste Pharmaceutical Services
- Waste Acceptance Policy for Controlled Substance Wastage Program (CsRx)
- Waste Acceptance Policy for Regulated Garbage Services
- Waste Acceptance Policy for Mailback Services
- Waste Segregation: The Do’s and Don’ts (Webinar)
- Red, Yellow, Black, Blue: Which Waste Container Should You Use? A Guide To Waste Segregation In Healthcare (Webinar)
Questions? Contact Us
Phone: 866-783-7422
Frequently Asked Questions
Stericycle is a leading global provider of medical waste management, secure information destruction, and patient engagement solutions. Since our founding over 35 years ago, Stericycle has grown from a small start-up in medical waste management into the global leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.
Shred-it is an information security service provided by Stericycle that helps healthcare organizations and commercial businesses shred confidential information and protect their trusted patient and customer relationships. Learn More.
Stericycle and GreenServ are committed to making this transition as smooth as possible for you while providing great service and value you have come to depend on.
Over the course of time, we may let you know of changes as we seek to optimize route efficiencies to better serve you.
What won’t change is the commitment we share with GreenServ to provide great customer service and the best value while helping you reduce the impact on our environment.
You will be assigned a new customer number from Stericycle. If GreenServ was providing both regulated waste and shredding services, you will receive two customer numbers from Stericycle. The number(s) will be provided in a Welcome Email(s) in the upcoming weeks. Customer Service can look up your customer number(s) as well.
You can access and pay your invoices, download copies of your manifest, proof of service and view or change your service pickup on our customer portal, MyStericycle.com. As a first-time user, you will need to register with your new customer number.
Once you receive your new customer number(s), you can also access invoices on our customer portal, MyStericycle.com. Resources to help you read your invoice can be found in the welcome materials as well as the customer portal.
We will be transitioning you to our containers to better serve your needs. Any changes will be reviewed with you by your driver and local service team.
Customer Experience can be reached at 866-783-7422 to help manage your account needs.
Stericycle and GreenServ are committed to making this transition as smooth as possible for you. As we work to ensure you receive the same great service you have come to depend on, we may need to adjust your service date and schedule. We will be providing more details in the coming weeks.
Stericycle offers one customer portal, Mystericycle.com to view and manage your account needs. Once you have received your new customer number you will be able to register and access your new customer portal.
Stericycle will honor your existing pricing and contract terms and conditions for like services from GreenServ through October 31, 2025.
