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About Us     Our Culture

Our Culture

From medical waste and document destruction to sustainability services and compliance solutions, the Stericycle team has been serving customers since 1989.

Our Core Purpose

Our Core Purpose is to help our customers fulfill their promise by providing solutions that protect people and brands, promote health, and safeguard the environment.

Our Core Values

Our team members are encouraged to report ethics issue or violation of our Core Values or Code of Business Conduct & Ethics to an independent, confidential resource.



We are honest and open in our interactions with others. When making decisions, we always do the right thing.



We take ownership of our own actions and focus on solutions. We deliver on our promises.

One Team. One Goal

One Team. One Goal.

We work as a team, no matter the goal. We share successes and failures together and work to make things better.

Customer First

Customer First

We provide service that is valuable for our customers and exceeds their expectations. We respect the value of both our internal and external customers.

Continuous Improvement

Continuous Improvement

We provide the most value while consuming the fewest resources. We embrace the talents of the people who do the work.

Enjoying Our Work

Enjoying Our Work

We have a culture that fosters team member engagement and loyalty. We do so with a spirit of camaraderie.

Our Culture Formula

Our philosophy is what we call the Circle of Growth. It starts with our Team Members. If we can create an environment where Team Members enjoy and excel in what they do, it leads to Customer Loyalty. When customers are loyal, it sustains and grows our Profitable Business. When our business prospers, we can reinvest that profit back into our company and our people to provide better resources to do their jobs. This results in Team Member Loyalty and the cycle repeats.

Community and Social Responsibility

With more than 15,000 team members worldwide, Stericycle understands the impact that our team members can have in the communities that we serve. At the corporate level, we support a Team Member Hardship Fund to help our team members when they are facing the most challenging of times. Additionally, every one of our local facilities and offices are empowered to identify and support areas in their community to offer support initiatives.

STERICYCLE TEAM MEMBERS: Donate per paycheck to the SteriCares Hardship Fund now.

Chicago Supplier Diversity Minority Council Logo

We Embrace Diversity

We embrace diversity throughout Stericycle, from our talented team members to the partners we engage with. We place an emphasis on ensuring diversity throughout our supply chain. Inclusion of many perspectives provides unique insights and the ability to ultimately best meet our customers’ needs. Our culture is distinctive – one of integrity, accountability, putting the customer first, and seeking continuous improvement while enjoying our work. We are one team with one goal, and working with a diverse group of supplier partners is an integral part of our success.

Our CEO, Cindy Miller, is joining more than 1,600 other global organizations in signing the CEO Action for Diversity & InclusionTM pledge to take action to advance diversity and inclusion in the workplace.