Frequently Asked Questions

Yes, customers can make bill payments via our customer portal, Just log in and select MY BILLING from the dashboard menu. You’ll be able to see invoices, pay bills, even set-up AutoPay.

Yes, customers can use our customer portal,, to schedule and reschedule their services. Go to and use your email and customer number to log in. From there you select the MANAGE SERVICE button on your dashboard and then choose ADD NEW SERVICE. It’s easy!

Copies of all of your past invoices are available via, a one-stop destination that lets you manage your Stericycle account. Log-in and choose MY BILLING from the dashboard menu. You’ll be able to view and download current and past invoices.

Yes. Our National Accounts Program can provide centralized management of your medical waste and compliance services, no matter where your other offices are located. Contact your account manager for more details.

Yes, our customer portal,, allows customers the ability to quickly manage most aspects of their account in one convenient place.

Automatic bill payment—or AutoPay—is an easy and convenient feature found on our customer portal, This allows you to manage most aspects of your Stericycle account, including setting up automatic payments. Go to and use your email and customer number to log in.

At Stericycle, we deliver solutions and drive innovations that help protect the environment, people, and public health. We do business the right way, not just the easy way. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being. Learn more in our Corporate Social Responsibility Overview.

Stericycle was a pioneer in medical waste disposal and continues to this day to innovate safe, compliant, and solutions that protect the team members, patients, and communities around the world. You can use our Carbon Footprint Estimator to see your environmental impact.

Stericycle currently services all U.S. States with the exception of Alaska, Hawaii and Nevada. View our service areas and locations.

Yes. Stericycle also offers OSHA and HIPAA compliance training, medication disposal, and mailback services. You can learn more by visiting our Solutions Page.

Yes. Stericycle has multiple services for disposal of unused medications. You can learn more by visiting our Pharmaceutical Solutions Page.