Service Fees

Stericycle appreciates the opportunity to provide its customers with essential medical waste and compliance services.

As a trusted partner, Stericycle is committed to continuous improvement programs dedicated to controlling our costs to provide our customers with the high-quality service they expect. Here you will find more information about Stericycle’s service fees. These are driven by various internal and external factors that impact our business.

We strive for transparency and encourage you to reach out to our Customer Experience team or your account manager with additional questions.

Service Cost Recovery Fee

Effective February 1, 2022*, Stericycle will be implementing a Service Cost Recovery fee. The fee partially offsets unforeseen, significant cost escalation across our operations due to the pandemic.

The cost escalations we are experiencing include labor, supply chain, transportation, and disposal. For example, the Consumer Price Index has increased by 7%1 over the last twelve months, the largest annual change since 1982.2 Rising compensation costs3 have been exacerbated by a transportation industry shortage of 80,000 workers4 and a 12% increase in long-haul trucking costs.5 These factors have been exacerbated by local, state, and federal requirements, new service requests, and changes in waste patterns that have led to staffing shortages and increased costs.

The fee will be a flat percentage of 5.75% applied to invoiced services before taxes and appears on the invoice as a separate line item.

The fee may fluctuate based on changing economic conditions and will be reevaluated on a regular basis. The latest information will be published here.