Service Alerts

Last update: 09/21/2022

Hurricane Fiona impacts service in Puerto Rico. 

Due to Hurricane Fiona much of the island of Puerto Rico is without electricity, water, and internet. In addition, flooding and downed power lines/trees are widespread throughout the island.

We continue to monitor conditions and communicate service updates. We have resumed service at some locations. 

We protect what matters.

Here’s how you can get in touch with us:

  • Call us at 866-783-7422 (option 4) or 939-845-8003, Monday to Friday, 8 am to 5 pm
  • Email us at