MedDrop – Technical Assistance Service Portal

Our MedDrop^TM Medication Collection Kiosk orientation training module will cover pre-install, installment, packaging and shipment, and DEA recordkeeping requirements. At least one employee must have completed this training and reviewed the material on the special permit before servicing your kiosk.

Note: This training module includes information on kiosk placement and setup requirements that may not be relevant to host locations with established kiosks.

In this case, users may elect to skip through installation overview.

Resource Hub

DOT Special Permit 21489

A permit issued by the Department of Transportation to allow the shipment of collected kiosk materials through a common carrier. Stericycle recommends that each facility downloads and maintains their own copy.

Kiosk Pre-Service Setup Instructions

Steps to be completed by host locations prior to opening their kiosk to the public.

Kiosk Installation Instructions

Directions from the manufacturer on meeting the DEA requirement for securing your kiosk to the floor or wall.

Return Kit Instructional

A step-by-step guide to walk you through servicing and packaging your kiosk liner for shipment; while following the DOT special permit and DEA requirements. This guide is NOT a replacement for completing the special permit training.

NOTE: This instructional guide has been provided per DOT special permit requirement. Stericycle tech assist driver will continue to package and prepare your kiosk waste for shipment.

Kiosk Recordkeeping Template

An editable template provided for your convenience and to aide you in maintaining compliance with DEA requirements for tracking kiosk liners and boxes.

New! State Regulations Guide

A guidance document to help you navigate some state and local requirements that may go beyond what DEA requires.

New! Host Requirements Communication

A reminder of certain DEA requirements for host locations of medication collection kiosks, consolidated into one document for your convenience.

MedDrop Promotional Resources

A promotional suite including a press release template, a power point presentation and the MedDrop logo, to help you broadcast and promote your kiosk.

DOT Special Permit 21489

A permit issued by the Department of Transportation to allow the shipment of collected kiosk materials through a common carrier. Stericycle recommends that each facility downloads and maintains their own copy.

Kiosk Pre-Service Setup Instructions

Steps to be completed by host locations prior to opening their kiosk to the public.

Kiosk Installation Instructions

Directions from the manufacturer on meeting the DEA requirement for securing your kiosk to the floor or wall.

Return Kit Instructional

A step-by-step guide to walk you through servicing and packaging your kiosk liner for shipment; while following the DOT special permit and DEA requirements. This guide is NOT a replacement for completing the special permit training.

NOTE: This instructional guide has been provided per DOT special permit requirement. Stericycle tech assist driver will continue to package and prepare your kiosk waste for shipment.

Kiosk Recordkeeping Template

An editable template provided for your convenience and to aide you in maintaining compliance with DEA requirements for tracking kiosk liners and boxes.

New! State Regulations Guide

A guidance document to help you navigate some state and local requirements that may go beyond what DEA requires.

New! Host Requirements Communication

A reminder of certain DEA requirements for host locations of medication collection kiosks, consolidated into one document for your convenience.

MedDrop Promotional Resources

A promotional suite including a press release template, a power point presentation and the MedDrop logo, to help you broadcast and promote your kiosk.

If you have any further questions or need additional support, please contact us at RxTakeBack@Stericycle.com