Get to know your Enhanced Customer Portal!

For support with changes related to your Shred-it account, call 800-697-4733 or email will receive a new look this summer! The enhanced website will become the one-stop-shop for all your business needs with Shred-it and Stericycle. From viewing and paying invoices, to checking service dates, as well as scheduling pickups, we are striving to make your experience as easy and convenient as possible.

Current Registered Customers:

We are excited to welcome you to the new portal. It is the same address,, with a great new view and more capabilities. Watch out for an email this summer with all the information you need to access your account in the new portal.

New or Future Portal Users:

Don’t have an account yet? Everything you need to register for the new portal will be available on your invoice or proof of service when we launch the new portal.

Current Autopay Customers: 

For a secure transition, all autopay Customers will need to re-enroll in to continue automatic payments with their new Customer Number in the new Portal. Keep an eye on your inbox for more information on how to simply make this update. If you believe our records may need to be updated, please reach out to us at 800-697-4733 or at


With the new portal, you can:

Enroll in AutoPay and Paperless Billing

View and pay invoices

Check service dates, schedule pick-ups, and change your service hours

Retrieve your Proof of Service

Request additional services

Enjoy an updated look and feel

Expect the same great functionality of now housed under the Stericycle banner

How to prepare: 

Access will be based on your account role, allowing you to see billing information if you are responsible for paying invoices, and/or service information if you presently manage pick-ups.  If you believe our records may need to be updated, please reach out to us at 800-697-4733 or at


Receive your new and improved invoice

Redesigned invoice with a new layout and new fields with more detailed account information.

Receive New Service Notifications

Always know when we’ll be at your location with our new service notifications. 

We are here along the way! Reach out to us at 800-697-4733 or at for help.