ExpertRETRIEVAL/QA: Your Product Retrieval and Quality Audit Solution

Our product retrieval, product tracking, and quality audit (QA) skills ensure access to the information you need to protect your brand when it matters most.

Protect Your Brand With Expert Global Product Retrieval Services

In a business environment that offers endless challenges — from merchandise sold in countless sizes and colors to competition for the consumer dollar — it has never been more important for you to protect your brands by delivering the highest quality products.

Stericycle provides its global product withdrawal, retrieval, and product tracking expertise for you to recover products that you want or need to remove from distributors’ warehouses, store shelves, businesses, offices, or homes.

Stericycle ExpertRETRIEVAL/QA simplifies this daunting task.

Comprehensive Retrieval and Quality Audit Services

Stericycle ExpertRETRIEVAL/QA is a global leader in product retrieval and withdrawal solutions. We offer the industry’s most comprehensive retrieval, retail quality audit, mystery shopping, and withdrawal services to manufacturers and retailers. ExpertRETRIEVAL/QA is prepared to respond quickly and efficiently to your company’s product withdrawal and retrieval needs in stores, distribution centers, or customers’ homes.

Our specific services include:

• Product Retrieval Services
• Quality Audit and Mystery Shopping Services
• Consumer Complaint Response and Retrieval Services
• Brand Integrity Strategic Planning
• Recall Retrieval Services

Product Retrieval Services

Respond quickly and efficiently to a variety of retrieval challenges, track your products, and minimize potential risks that might impact your daily business operations.

Quality Audit and Mystery Shopping Services

Maintain and improve customer service by conducting onsite, announced and unannounced quality audits that provide both customer and operational insights. Our quality audit services are coordinated with Corporate Research International (CRI).

Consumer Complaint Response and Retrieval Services

Quickly investigate product complaints. Our rapid response and product retrieval services ensure delivery of any product sample in question to the manufacturer in less than 48 hours of your request. Our rapid turnaround time allows you to begin the necessary analysis and investigation as quickly as possible.

Brand Integrity Strategic Planning

Protect your brand from imitators. We’ll gather the data you need to design, implement, and measure the effectiveness of proactive brand protection strategies aimed at reducing counterfeiting risks.

Recall Retrieval Services

Help ensure that product tracking and retrieval regulatory burdens are met during the recall process. We work in coordination with Stericycle ExpertRECALL.

Learn More About Stericycle ExpertRETRIEVALQA or Call 1.877.860.1200

Urgent Recalls: 1.888.732.3901