Whether your retrieval requirements involve consumer complaint response, quality audits or voluntary product withdrawals, Stericycle ExpertRETRIEVAL/QA has the resources to handle it...quickly and efficiently.

Through Stericycle ExpertRETRIEVAL/QA, a worldwide professional field force can be mobilized within 24 hours. Plus, this network can be dispatched to almost any location –– from a single home to thousands of stores.  Our services include:

Retail Quality Audits: Stericycle ExpertRETRIEVAL/QA evaluates product quality and market conditions at the retail level. Stericycle ExpertRETRIEVAL/QA provides customized project management with accurate, timely, and cost-effective results. Retail Quality Audit services include display data, age studies, product and package evaluation, shelf life studies, product launch monitoring, claims substantiation, and trade marketing compliance.

Consumer Complaint Retrieval: When a manufacturer receives a consumer complaint, the speed of retrieval and professionalism in the field are key factors in minimizing risk and liability. Stericycle ExpertRETRIEVAL/QA can mobilize quickly to coordinate consumer complaint returns, audit products for verification, and then package, ship and deliver replacement product.

Product Retrieval Services: Stericycle ExpertRETRIEVAL/QA operates routinely provides efficient and cost effective product retrieval services for Manufacturers. The services include: monitoring competitive activity, performing routine quality assurance checks, exploring new concepts in packaging or formulation, and monitoring trends in foodservice or retail.

Brand Integrity Monitoring: Stericycle ExpertRETRIEVAL/QA works closely with brand owners, risk managers and security professionals to develop and implement customized solutions that proactively support brand protection and reduce the risk of counterfeit products. Our team can monitor retail, wholesale, and non-traditional outlets; retrieve products; and, conduct inspections to prevent substitution of branded offerings.

For more information on our expanded Stericycle ExpertRETRIEVAL/QA services, please (800) 977-8943, click to visit the Stericycle ExpertRETRIEVAL/QA website, or email asktheexperts@stericycle.com.