ExpertRECALL: Your Product Recall Solution
Stericycle ExpertRECALL can help you successfully manage any recall event — whether you’re in the midst of a new product launch, a recall preparedness plan, or an urgent recall crisis.
Recall Management Services for a Wide Variety of Products
Stericycle ExpertRECALL offers a complete range of recall management services for a wide spectrum of products and brands including:
- Pharmaceutical and medical recalls
- Medical device recalls
- Food and Beverage recalls
- Consumer safety and product recalls
Trust Your Product Recall to Our Experts
A product recall can put your company under extreme pressure, presenting significant risk, and serious liability. As the most experienced and trusted company in the recall management industry, we help you achieve your goals:
- Streamline the entire recall process
- Restore customer confidence
- Protect your bottom line
ExpertRECALL has managed more than 3,000 recalls, from the largest withdrawal in U.S. history to smaller consumer product and medical device recalls.
Expert Is More Than Just Our Name
We employ a team of product recall experts who are fully versed in the applicable regulations from government regulators:
- US Food and Drug Administration (FDA)
- US Department of Agriculture (USDA)
- Consumer Product Safety Commission (CPSC)
- National Highway Traffic Safety Administration (NHTSA)
Our experts advise companies on the best course of action and use advanced, data-driven technology to document the product recall process from beginning to end.
- Recall Compliance Documentation
- Notification and Response Services
- Global Product Retrieval Services
- Remedy and Resolution Management
Stericycle Product Recall Consulting
Prepare for a recall event and be assured that we do this every day, all year round.
Our expert consulting services:
- Guide the development of your product recall plans and documentation management
- Test your recall procedures with a mock recall drill
- Train your leadership team on how to manage the recall process
Stericycle Product Recall Compliance and Documentation
Take advantage of our proprietary technology and first-class data tracking capabilities to deliver the reports you need to comply with regulatory requirements.
Stericycle ExpertRECALL Notification and Response Services
Quickly communicate with your customers and others affected by a product recall.
We employ a variety of proven, integrated recall information management strategies, including:
- Traceable shipping services
- Physician and/or customer communications interactive voice recognition (IVR)
- Voice broadcast tools
- Staffed call centers
- Business reply cards
Stericycle Global Product Retrieval Services
Be assured that your recalled or substandard products are promptly out of your customers’ hands. Our product retrieval services can be mobilized within 24 hours.
Compliant Remedy and Resolution Management
When your recalled products have been removed from the market, we offer compliant product destruction, disposal, and/or secure recall storage to meet your compliance requirements and brand strategy.
Whether your business involves pharmaceuticals, medical devices, food, or consumer products, we are here to help you successfully manage your recall event.